Terms of Service

Services

All services are provided as agreed upon in writing prior to the start of a project. The scope, deliverables, and timeline will be defined in a written agreement or proposal. Work outside that scope may require a separate agreement.

Payment

Payment terms are outlined on a per-project basis and agreed upon in writing before work begins. Failure to meet payment terms may result in a pause or discontinuation of services.

Portfolio rights

We retain the right to display completed work in our portfolio and marketing materials unless you request otherwise in writing before the project begins. We'll always respect confidentiality agreements.

Limitation of liability

Sustained Consulting is not liable for any indirect, incidental, or consequential damages arising from our services. Our total liability in any matter is limited to the amount paid for the specific project in question.

Questions

If you have questions about these terms before or during a project, reach out. We'd rather talk it through than leave anything unclear.